- Full name, date of birth, and national identity information for age and identity verification (players must be 21 years or older).
- Contact details including email address and mobile phone number.
- Payment information such as your bKash, Nagad, Rocket, or Upay account details used for deposits and withdrawals.
- Username, password (stored in hashed form), and security questions or two-factor authentication details.
- Any communications you send to our support team via email or chat, including complaints or feedback.
Privacy Policy
We respect your privacy. Here is everything you need to know about how ev33 handles your personal information.
Our Commitment to Your Privacy
At ev33, the privacy and security of our players is not an afterthought — it is built into everything we do. This Privacy Policy explains what personal information we collect from you when you use our platform, how we use that information, who we may share it with, and what rights you have over your own data. We encourage you to read this document carefully before registering or using any of our services.
This policy applies to all users of the ev33 website and mobile-optimised platform, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other regions of Bangladesh. By accessing or using ev33, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
ev33 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate, improve, and secure our platform for your benefit.
SSL Encryption
All data transmitted to and from ev33 is protected by industry-standard SSL encryption.
Data Protection
Your personal details are stored on secure servers with restricted access and regular security audits.
No Data Selling
We never sell or rent your information to third-party advertisers or data brokers.
Secure Messaging
We contact you only via verified channels. We will never ask for your password by email or chat.
Cookie Control
We use cookies to improve your experience. You can manage your cookie preferences through your browser settings.
Your Rights
You have the right to access, correct, and request deletion of your personal data held by ev33.
Information We Collect
To provide you with a safe, fair, and personalised gaming experience, ev33 collects two broad categories of information: information you provide directly to us, and information we collect automatically when you use our platform.
Information You Provide Directly
Information Collected Automatically
- Device information including device type, operating system version, browser type, and unique device identifiers.
- IP address and approximate geolocation data used to detect fraud and verify that you are accessing from Bangladesh.
- Session logs including pages visited, games played, bet amounts, win/loss records, and timestamps in Bangladesh Standard Time (UTC+6).
- Cookie data and similar tracking technologies as described in the Cookies section below.
How We Use Your Information
ev33 uses the personal information it collects for specific, legitimate purposes directly related to operating a safe and compliant online gaming platform. The key purposes are:
- Account creation, verification, and ongoing account management, including password resets and identity checks.
- Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods in Bangladesh Taka (BDT).
- Preventing fraud, money laundering, and underage gambling by monitoring transaction patterns and applying responsible gaming checks.
- Providing personalised promotions, bonus offers, and game recommendations based on your activity and preferences on the ev33 platform.
- Responding to customer support queries, resolving disputes, and improving the quality of our services.
- Complying with applicable laws, regulations, and legal obligations, and co-operating with lawful authority requests.
We will never use your data for automated decision-making that produces significant legal effects on you without human review and the ability for you to contest the outcome.
Disclosure to Third Parties
ev33 may share your personal information with carefully selected third-party partners and service providers, but only to the extent necessary to deliver and improve our services. Circumstances in which your data may be shared include:
- Payment processors and financial partners (such as bKash, Nagad, and Rocket) who need your payment details to process your transactions securely.
- Identity verification and KYC service providers who assist us in confirming the age and identity of registered players.
- Technology and hosting providers who store and process data on our behalf under strict data-processing agreements and security standards.
- Law enforcement agencies, regulators, or courts where we are legally required to disclose information in connection with an investigation or legal proceeding.
All third parties with whom ev33 shares personal data are required to handle that data in accordance with applicable privacy standards and are prohibited from using it for any purpose beyond what is strictly necessary.
Payment Data & Platform Security
All financial transactions on ev33 — including deposits via bKash, Nagad, Rocket, and Upay, and all withdrawals back to your local account — are processed using encrypted connections. We do not store full payment credentials on our servers. Payment tokens and partial details are retained only for transaction reconciliation, dispute resolution, and legal compliance purposes.
Our platform undergoes regular security assessments to identify and address vulnerabilities. We use industry-accepted practices including secure session management, access-logging, and intrusion detection to maintain the integrity of our systems and protect your account from unauthorised access.
Important: ev33 will never ask you to share your password, full payment PIN, or one-time password (OTP) via any channel including email, SMS, or live chat. If you receive such a request, do not respond and contact our support team immediately.
Cookies & Tracking Technologies
ev33 uses cookies and similar technologies (such as local storage and session tokens) to deliver a smooth, personalised experience. Cookies are small text files stored on your device by your browser when you visit our platform. They allow us to remember your preferences, keep your session active while you play, and gather aggregate analytics data to improve the site.
Types of Cookies We Use
- Essential cookies: required for the platform to function, including session management and login state. These cannot be disabled without breaking core functionality.
- Analytical cookies: help us understand how players use ev33 — which games are popular, where players drop off, and how to improve navigation. Data is aggregated and anonymised.
- Preference cookies: store your settings such as language preference, so you do not need to reconfigure them on every visit.
You can manage or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect your ability to use certain features of the ev33 platform, including staying logged in during your gaming session.
Data Retention
ev33 retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, including ongoing legal and regulatory obligations. Typically, account data is retained for the duration of your registered account plus a minimum period thereafter as required by applicable law. Transaction records may be retained for longer periods to satisfy financial record-keeping requirements.
When your data is no longer needed for those purposes and no legal obligation requires its retention, we will securely delete or anonymise it. If you close your ev33 account, we will begin the appropriate retention and deletion process in accordance with our internal data lifecycle policy.
Your Data Rights
As a user of ev33, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team using the email address provided at the bottom of this page.
- Right of access: you may request a copy of the personal data ev33 holds about you, along with information about how it is used.
- Right to rectification: if any personal information we hold about you is inaccurate or incomplete, you have the right to ask us to correct it.
- Right to erasure: in certain circumstances you may request that we delete the personal data we hold about you, subject to legal retention obligations.
- Right to object: you may object to our processing of your personal data for marketing purposes at any time, with immediate effect.
- Right to data portability: where technically feasible, you may request your data in a machine-readable format so you can transfer it to another service.
We will endeavour to respond to all valid data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing your request to protect your account security.
Children & Age Verification
ev33 is strictly an adult gaming platform. Our services are intended exclusively for players who are 21 years of age or older. We do not knowingly collect or process personal data belonging to individuals under the age of 21. During the account registration process, we apply age verification procedures to confirm that new users meet this requirement. If we discover that we have inadvertently collected information from a player who is under 21, we will delete that data promptly and close the associated account.
21+ only. If you are a parent or guardian and believe your child has registered on ev33, please contact us immediately at [email protected] so we can take swift action to close the account and delete all associated data.
Changes to This Privacy Policy
ev33 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our business practices, technology, legal requirements, or regulatory guidance. When we make material changes to this policy, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via the email address associated with their account.
Your continued use of ev33 after any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed about how we are protecting your information.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or the way ev33 handles your personal data, please reach out to our dedicated support team. We are committed to addressing your privacy concerns promptly and transparently.
Email us at
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